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Photograph by: Darrell Snow The Sharp Team E veryone has experienced it: you call a company Formerly Kearns Business Solutions, Sharp with a problem and get shuffled around, offers managed print services across the state, leaving messages and ending up frustrated. focusing on printers, copiers and software to Sharp Business Systems makes sure that help automate business processes. As copy and doesn’t happen, with account coordinators that serve print volumes have decreased in the wake of 109 Ben Hamby Drive as the client’s contact for any question or problem. web-based technology, Sharp has added business Greenville It’s a simple way to keep customers’ needs in mind, communication products like large screen 864.675.2000 says Randy Bidwell, inside sales representative. monitors, video signage, interactive white-boards “We’re a high-tech business, but we have hometown, and eye-catching video walls. high-touch, local customer support,” he says. The Sharp team can create an efficient document Document Technology That includes a local help desk, local billing, local strategy that boosts performance and minimizes shipping of supplies and continual improvement, costs. Still the place to go for copiers, printers and so that each employee is always looking for the great service, Sharp is keeping an eye toward best way to do things – not simply doing things as the future with high-tech solutions for today’s they’ve been done. business challenges. 34 behind the counter | 2012