Photograph by: Carol Stewart
Jay Kimbel and Tracy Scott
R
ubber duckies make bath time fun, and Kimbel says a big reason for continuing growth is
so does Design on Tap, a bath and kitchen Tracy Scott, lead showroom consultant for almost
gallery where you’ll find a wide array 4 years. Her first question for customers, whether
of faucets and fi xtures, plus friendly, they are homeowners, contractors, plumbers or
knowledgeable people to help along the way. architects, is “How can I help you?” followed by,
“What is your budget?”
400 E. McBee Avenue, Suite 109 Jay Kimbel started out managing a warehouse
Greenville for Cregger Company, a plumbing distribution “If I can keep the customer on-budget, they walk
864.527.3841 company spanning the Carolinas and Georgia. He out happy and their builder is happy too,” she
www.designontap.net now heads up the Greenville plumbing, heating says. The store stocks traditional, transitional and
and air division and is branch manager for Design contemporary looks at a variety of price points.
Monday-Friday 8:30am-5pm
on Tap, a division of Cregger Co. He loves seeing She says her boss, Kimbel, sets a great example
Bath and Kitchen Design customers – who sometimes walk in with a plan by going the extra mile to help customers, and
and sometimes have no idea where to begin – she makes sure to do the same. “We give people
walk out satisfied with their selections and their time to look, offer them coffee, and treat them like
shopping experience. family,” she says.
78 behind the counter | 2012