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Photograph by: Carri Bass Comfort Keepers of Spartanburg Team H ow do you keep your clients happy? Make creation of a unique plan of care for every client, sure your employees are happy! to matching care-givers with clients, education Comfort Keepers’ six-year success story and marketing, and overseeing the day-to-day of serving clients with dignity and respect operations, Couchell’s staff embodies teamwork through a wide range of in-home services has and consistent cooperation. 324 East St. John Street Spartanburg everything to do with its employment philosophy. It’s a great formula for the accelerating growth 864.573.2353 in the care-giving industry. Comfort Keepers has “We believe in treating the employees right, and the rest will happen,” says owner Erin Couchell. served more than 600 clients since 2006, and “We are a family.” with 75 care-givers currently on staff, expects Monday-Friday 9am-5pm continued growth with aging of the baby boomer Focusing on good service from the inside out, Home Healthcare/Senior Care generation. Couchell credits Client Care Coordinator Margaret St. Germain, Scheduling Coordinator Jessica Couchell, who loves seeing clients happy in their Montgomery, Community Relations’ Susan homes, hopes her three daughters – including a set Lawson, and General Manager Elizabeth Erin of twin girls – might grow up to run the company Seay with excellent work in their areas. From the themselves one day. 82 behind the counter | 2012