Photograph by: Carri Bass
Comfort Keepers of Spartanburg Team
ow do you keep your clients happy? Make creation of a unique plan of care for every client,
sure your employees are happy! to matching care-givers with clients, education
Comfort Keepers’ six-year success story and marketing, and overseeing the day-to-day
of serving clients with dignity and respect operations, Couchell’s staff embodies teamwork
through a wide range of in-home services has and consistent cooperation.
324 East St. John Street
Spartanburg everything to do with its employment philosophy. It’s a great formula for the accelerating growth
864.573.2353 in the care-giving industry. Comfort Keepers has
“We believe in treating the employees right, and
www.comfortkeepers.com the rest will happen,” says owner Erin Couchell. served more than 600 clients since 2006, and
“We are a family.” with 75 care-givers currently on staff, expects
continued growth with aging of the baby boomer
Focusing on good service from the inside out,
Home Healthcare/Senior Care generation.
Couchell credits Client Care Coordinator Margaret
St. Germain, Scheduling Coordinator Jessica Couchell, who loves seeing clients happy in their
Montgomery, Community Relations’ Susan homes, hopes her three daughters – including a set
Lawson, and General Manager Elizabeth Erin of twin girls – might grow up to run the company
Seay with excellent work in their areas. From the themselves one day.
82 behind the counter | 2012